Office cleanliness offers many advantages for your business. Aside from keeping your workers healthy, a clean office space can also inspire productivity and efficiency.
Many companies hire cleaners to maintain the cleanliness around their offices. This ensures that they meet their cleaning goals completely without any hassle. But not all cleaning companies are alike, and sometimes a good working relationship may go south.
Here are five signs to prove you may need to look for another office cleaning company.
No Clear Pricing
When looking for commercial cleaners, the best way to protect your budget is to find a company that always provides you with clear, transparent pricing upfront. This way, you won’t run into any unpleasant surprises. They can meet all of your cleaning needs, and you won’t have to worry about hidden expenses coming back to haunt you later on.
If your commercial cleaning company has vague prices, hidden fees, or other pricing games, it’s probably time to give them a pink slip. Having unexpected charges and expenses billed to your account is not good for your company finances.
Security Is the Last Priority
Your cleaning company’s people are the foundation of your business. That is why reputable companies thoroughly check their employee’s backgrounds to ensure your safety.
Before hiring an office cleaning company, ask them about the checks they do on their employees. You should be careful of companies that take shortcuts with them or don’t check at all. Hiring them despite this oversight can put your company, employees, and assets in danger.
Cleaning company employees are client-facing employees. This means that they need to look presentable and be polite on top of doing their job. They don’t need to be saints. They just have to be courteous and hardworking.
Suppose there are incidents when the cleaners assigned to your company are causing issues repeatedly. In that case, you need to reconsider your relationship with their company.
However, it is only fair to have a thorough investigation before dismissing your cleaning company. If the cleaners are wrong and their company refuses to take action, perhaps it’s high time to part ways.
Your cleaning service should provide you with teams dedicated to providing well-rounded, quality service. Furthermore, to ensure the quality of their work, companies should offer various kinds of training for their employees.
When the service and professionalism of the cleaners are subpar, their training is likely insufficient. If you presented this issue to the company and they cannot provide an acceptable solution with visible improvement, it’s time to reconsider your relationship with them.
Lack of Communication
When a cleaning business has a strong communication plan, they will know about any potential issues before they occur. That is why they need to communicate well with you, their client, and the employees they deploy. They also embrace regular feedback and use it to improve their customer service.
If your cleaning company doesn’t take feedback well or refuses to address it, you may want to reassess your situation. Refusing to acknowledge your experience is not a good working relationship.
Office cleaning should not be a hassle for you. The right office cleaning company can make your life simple and your workspace a place you can be proud of. If you experience any of the signs above, now is the time to look for a better cleaning company.
If you are looking for one of the best office cleaning companies in Seattle, look no further than Queen Bee Cleaning Services. We are a licensed, insured, and bonded cleaning company that offers top-notch commercial and residential cleaning services. Contact us for a quote today!